Customer experience Archieven — Minerva Metrology & Calibration

Keeping the promise with Henk de Lange: the customer experience has been brought to a much higher level

Nov 24, 2020 | Minerva

This is the sixteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: “ensuring carefree traceability”. Jasper talks to Henk de Lange, about his background, his...

Summary of the results of the customer survey for 2020

Juin 24, 2020 | Minerva

In May, active Minerva customers were invited to participate in the annual customer survey. The most important results of the customer survey in 2020 The response was 12%, which is 4% higher than last year. More than 42 customers completed the online survey...

Minerva has full focus on the customer and quality

Sep 11, 2019 | Minerva

Recently we had the Minerva quarterly meeting with the entire Minerva team – in brand new Minerva clothing 🙂 Starting with an update of Jasper van Bochove presenting an update of the customer experience activities, results and plans for the future. Full...

Keeping the promise with Henk de Lange: the customer experience has been brought to a much higher level

Summary of the results of the customer survey for 2020

Minerva has full focus on the customer and quality

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