Minerva News
Turnaround time Minerva calibration lab reduced
This year's customer survey showed that the greater part of the respondents appreciates Minerva as a supplier and has great trust in us. The Minerva team is very happy with this result. Yet we saw room for improvement to live up our customer expectation. One of the...
Did you know that Minerva calibrates calibrators for airplanes?
Air Data Test Sets (ADTS/ pilot static test sets) provide dependable and essential support to aircraft operators and aviation service organizations. They are designed to simulate pressure and vacuum conditions needed to calibrate the altimeter, airspeed, manifold...
Keeping the promise with Henk de Lange: the customer experience has been brought to a much higher level
This is the sixteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: "ensuring carefree traceability". Jasper talks to Henk de Lange, about his background, his role as...
Keeping the promise with Carel Adolfse: we go above and beyond by trying to exceed what is expected of us
This is the fifteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: "ensuring carefree traceability". Jasper talks to Carel Adolfse, about his role as Technical Director,...
Keeping the promise with Siebe Borger: I stand for what we say and what we promise
This is the fourteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: "ensuring carefree traceability". Jasper talks to Siebe Borger,...
Keeping the promise with Tim van der Maarl: we often ask ourselves how we can make things more effective and efficient
This is the thirteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: "ensuring carefree traceability". We talk to our youngest member of the Minerva team, Tim van der...
Summary of the results of the customer survey for 2020
In May, active Minerva customers were invited to participate in the annual customer survey. The most important results of the customer survey in 2020 The response was 12%, which is 4% higher than last year. More than 42 customers completed the online survey...
New sales engineer Michiel Ribbens: I strongly believe in personal contact with customers!
As of May first Michiel Ribbens started in the role of sales engineer. Time to hear him out about his background and his role at Minerva. "When I was about eight years old I wanted to work into the field of technology. As a youngster I was always busy building...
The Minerva portal is now available for all our customers, 24 hours a day
The possibilities of our customer portal are used by more Minerva customers every day. Nevertheless, not every Minerva customer is aware of the advantages of the customer portal. Therefore, we decided to grant every person who placed an order access to the Minerva...