Summary of the results of the customer survey for 2024

Summary of the results of the customer survey for 2024

The results of our annual customer survey are in, and we couldn’t be happier with the feedback we’ve received. We are proud to share our customers have noticed the amazing improvement in our service. The most important results More than 91% of respondents...
Turnaround time Minerva calibration lab reduced

Turnaround time Minerva calibration lab reduced

This year’s customer survey showed that the greater part of the respondents appreciates Minerva as a supplier and has great trust in us. The Minerva team is very happy with this result. Yet we saw room for improvement to live up our customer expectation. One of...
Summary of the results of the customer survey for 2020

Summary of the results of the customer survey for 2020

In May, active Minerva customers were invited to participate in the annual customer survey. The most important results of the customer survey in 2020 The response was 12%, which is 4% higher than last year. More than 42 customers completed the online survey...
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