Summary of the results of the customer survey for 2024
The results of our annual customer survey are in, and we couldn’t be happier with the feedback we’ve received. We are proud to share our customers have noticed the amazing improvement in our service. The most important results More than 91% of respondents...
Minerva shuttle service increasingly popular!
Calibration instruments can be sensitive and delicate to handle. The calibration instruments are important for quality and traceability for the customer and their service or product. Shipping and proper packaging are key issues to consider when calibration equipment...
The advantages of a shortlist for calibration service companies
At Minerva we see a trend in the calibration market that more and more parties want to move towards a shortlist of suppliers instead of maintaining relationships with multiple suppliers. Disadvantages of a long list Many companies face the situation that over many...
Turnaround time Minerva calibration lab reduced
This year’s customer survey showed that the greater part of the respondents appreciates Minerva as a supplier and has great trust in us. The Minerva team is very happy with this result. Yet we saw room for improvement to live up our customer expectation. One of...