Summary of the results of the customer survey for 2020
In May, active Minerva customers were invited to participate in the annual customer survey. The most important results of the customer survey in 2020 The response was 12%, which is 4% higher than last year. More than 42 customers completed the online survey...
New sales engineer Michiel Ribbens: I strongly believe in personal contact with customers!
As of May first Michiel Ribbens started in the role of sales engineer. Time to hear him out about his background and his role at Minerva. “When I was about eight years old I wanted to work into the field of technology. As a youngster I was always busy...
The Minerva portal is now available for all our customers, 24 hours a day
The possibilities of our customer portal are used by more Minerva customers every day. Nevertheless, not every Minerva customer is aware of the advantages of the customer portal. Therefore, we decided to grant every person who placed an order access to the Minerva...
Keeping the promise: a customer will be guaranteed a good and clear answer to their enquiry
This is the twelfth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: “ensuring carefree traceability”. In times during the COVID-19 outbreak we talk to Sander...